Return Policy

Returns

Our policy lasts 30 days from the date of delivery. If 30 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Due to the nature of our bathtub paint products, we maintain a strict "Seal-in-Tact" policy: if the product packaging or the kit itself has been opened, it is no longer eligible for a return or refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the condition of the seal.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Shipping

“Please contact us before returning any product. Approved returns will be provided with the correct return address and return instructions. Please do not send any product back without prior authorization.”

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

Questions about the Return Policy should be sent to us at:

• Email: support@ezrollpro.com